Learning from consumer regulation – property and resident data

Date:Tuesday 25 March 2025

Time: 14:00 - 15:15

Location:Online

This is a member only event

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Join this webinar to hear from housing associations that have received positive gradings from the Regulator of Social Housing, particularly in relation to how they gather and use data about the condition of their homes and the needs of their residents.

Attendees will learn about the inspection process itself and how different housing associations have proven to the regulator that they are effectively managing the condition of their homes, as well as meeting the needs of their residents.

Confirmed speakers include:

Shaun Carr, Director of Homes at Phoenix Community Housing
Stephen Flounders, Executive Director of Regulatory & Business Services, Gentoo Group

This webinar will share further examples of good practice as part of Knowing our Homes, as the sector continues to respond to the recommendations of the Better Social Housing Review. It will be the first in a series of webinars sharing lessons from consumer regulation.

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Email events@housing.org.uk or call our Customer service team on 0207 067 1066

Learning from consumer regulation – property and resident data

Having trouble booking online or need to contact the team ?

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