National Housing Federation - Consumer regulation - Insights and learning from regulatory inspections

Consumer regulation - Insights and learning from regulatory inspections

11 October 2024

Following the introduction of the Regulator of Social Housing (RSH)’s new regulatory approach ushered in by the Social Housing (Regulation) Act 2023, the RSH has begun its planned programme of inspections to proactively seek evidence that a landlord is delivering the outcomes in the new consumer standards.

During this webinar we heard updates directly from the RSH, as well as insights and reflections from housing associations who have been assessed as part of the first wave of inspections.

Speakers

Karen Doran, Director of Regulatory Engagement, RSH
Alistair Smyth, Director of Policy and Research, NHF
Jenny Spoor, Director of Operations, The Havebury Housing Partnership
Joanne Tilley, Executive Director – Corporate Services Director, emh

Member only

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Who to speak to

Alistair Smyth, Director of Policy and Research

Alistair.Smyth@housing.org.uk

Consumer regulation - Insights and learning from regulatory inspections

Speakers

Member only

Who to speak to

Alistair Smyth, Director of Policy and Research

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